At The Grill Spot, we understand that when you’ve ordered your new grill or accessories, you want them delivered quickly and safely. That’s why we’ve partnered with trusted global carriers to bring your grilling essentials straight to your door, wherever you are in the world (excluding some remote areas in Asia).

Our Delivery Promise

We process all orders within 1-2 working days, and then it’s over to our delivery partners to get your items to you as quickly as possible. Below you’ll find all the details about our shipping options, costs, and delivery times.

Shipping Options

Standard Shipping

£12.95

For those who can’t wait to get grilling, our standard shipping option uses either DHL or FedEx for fast, reliable delivery.

Delivery time: 10-15 days after dispatch

Best for: Customers who want their grilling equipment as quickly as possible

Tracking: Full tracking included

Free Shipping

FREE on orders over £50

For orders over £50, we offer free shipping via EMS – perfect when you’re stocking up on all your grilling essentials.

Delivery time: 15-25 days after dispatch

Best for: Larger orders where you’re happy to wait a little longer to save on shipping costs

Tracking: Basic tracking included

Important Delivery Notes

  • All delivery times are estimates and may vary depending on your location and customs processing times
  • Some larger items like grills may require signature on delivery
  • Please ensure your delivery address is correct – address changes after dispatch may incur additional fees
  • We currently cannot deliver to some remote areas in Asia – please contact us if you’re unsure about delivery to your location

Accepted Payment Methods

We accept all major credit cards including Visa, MasterCard, and JCB, as well as PayPal for secure, convenient checkout.

Returns Policy

Not completely satisfied with your purchase? We offer a 15-day returns policy from the date of delivery. Please see our Returns Policy page for full details.

Got Questions?

Our UK-based customer service team is always happy to help with any delivery queries. Contact us at [email protected] and we’ll get back to you as soon as possible.

The Grill Spot – Bringing people together through quality grilling experiences since 2015.